CONTACT US TO GROW YOUR BUSINESS WITH PROMOTIONAL ITEMS
We cannot accept the following types of computer files for printing: Microsoft Word (.doc), Microsoft Publisher (.pub),Microsoft Excel (.xl), or Microsoft PowerPoint (.ppt).
If your artwork is in one of these formats you will need to speak with the art department.
We will assist you and advise of necessary steps needed to get your art prepared for screening. 480-834-5010
PLEASE CALL if your artwork is in any other format other than what is listed on this web page.
We will do our best to help you even if all you have is a printed piece of paper or hand illustration.
1. KNOX Promos’ art department can accept MOST digital art files (Mac & PC) as long as the following guidelines are met. Art that does not meet the following guidelines will require our assistance at an additional hourly charge. Please call the art department for assistance with your artwork and price quote information.
2. Our art department uses the following software applications:
Adobe Illustrator CC and Adobe Photoshop CC
3. We can read flash drives, (some, not all) memory cards, CD’s, as well as e-mailed files. (formatted for Macs) Call for email address.
4. “Vector” files made in Adobe Illustrator are preferred.
5. Please be sure to save all typeset characters as outlines (Illustrator) or convert to curves (Corel). Please do not send fonts. YOUR FONTS WILL NOT WORK IF YOU DO NOT CONVERT THEM.
6. “Raster” files made in Adobe Photoshop files (psd, jpg, tiff, etc.) must have a resolution of 300 dpi or higher and saved to print size. *Please call our art department if you have multicolor raster art for proper file preparation.
7. Please name the file with something related to the customer order.
(We get hundreds of files named “T-Shirt Art”)
8. Please be sure to label your disk or include with your e-mail your company name and job name or P.O. number. Also include a contact name and phone number for questions.
*Please note: If any of the above requirements are not met, we may require extra time to process your order and additional charges will apply.